Veridian Acting Academy Privacy Policy

1. Data Collection

We collect several types of information from and about users of our services, including:

• Personal Information: This includes your name, email address, phone number, postal address, date of birth, and any other information you provide when you register for courses, workshops, or events at Veridian Acting Academy. For example, when you sign up for our popular "Shakespeare Intensive" course, we collect your contact information and any relevant acting experience you choose to share.
• Payment Information: When you make payments for courses or services, we collect payment information such as credit card details or other payment methods. This information is processed through secure third-party payment processors, and we do not store your full credit card details on our servers. We ensure compliance with PCI DSS standards for all payment processing activities.
• Website Usage Data: We automatically collect certain information about your visit to our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data. This helps us understand how users interact with our website and improve its functionality.
• Communications: We may collect information from your communications with us, such as emails, phone calls, and online forms. This helps us provide better customer support and respond to your inquiries effectively.
• Photographs and Videos: During classes, workshops, and events, we may take photographs and videos for promotional purposes. We will always seek your consent before using your image in our marketing materials.

We may collect this information directly from you, through automated technologies, or from third parties.

2. Data Usage

We use the information we collect for various purposes, including:

• Providing Services: To provide you with the acting courses, workshops, and events you have registered for. This includes managing your enrollment, tracking your progress, and providing you with relevant course materials. For instance, if you're enrolled in our "Method Acting Essentials" course, we use your information to send you weekly class schedules, assignments, and instructor feedback.
• Communication: To communicate with you about your account, courses, events, and other services. This includes sending you important notifications, updates, and promotional materials. We may also contact you to gather feedback about your experience at Veridian Acting Academy.
• Improving Our Services: To analyze website usage data and feedback to improve our services, website functionality, and user experience. We continuously strive to enhance our offerings based on your needs and preferences. For example, we may analyze which courses are most popular and use this information to develop new and exciting programs.
• Marketing: To send you promotional materials and information about upcoming courses, events, and special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
• Legal Compliance: To comply with legal obligations and respond to legal requests. This may include sharing your information with law enforcement agencies or regulatory bodies if required by law.
• Personalization: To personalize your experience on our website and tailor our communications to your interests and preferences. We may use your data to recommend courses or events that are relevant to your acting goals.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

3. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online, such as payment details.
• Access Controls: We restrict access to personal information to authorized personnel only. Our staff undergoes regular training on data protection best practices.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Secure Storage: We store your personal information on secure servers located in protected data centers.
• Data Minimization: We only collect and retain the personal information that is necessary for the purposes outlined in this Privacy Policy.
• Third-Party Security: We ensure that our third-party service providers have implemented appropriate security measures to protect your personal information.

Despite our best efforts, no data transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Sharing of Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your personal information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer courses, workshops, or events in collaboration with Veridian Acting Academy. We will only share your information with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
• Other Users: In certain circumstances, such as when you participate in online forums or discussion groups, your information may be visible to other users of our services. Please be mindful of the information you choose to share in these public areas.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

6. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Veridian Acting Academy
2122 North Halsted Street
Chicago, IL 60614
Email: [email protected]
Phone: (312) 555-ACT1 (2281)

Our Data Protection Officer, Ms. Anya Petrova, can also be reached at the above email address.